The 7 Most Important Management Behaviors
Within many successful organizations, management level positions are the bond between daily system activities and individuals, teams and the organization. Therefore, regularly measuring and developing your managers is more important than ever to stay competitive. Start with the seven most important management behavioral competencies within the following three categories:
(The chart below shows a graphic representation of the seven competencies within the three categories.)
The people side of the business drives success and provides a competitive advantage through great product innovation and excellent customer service. Managers who differentiate themselves build solid relationships, achieve team goals, inspire others, and encourage their subordinates to reach their potential. They establish the important link in the organization between the executive management team (vision & strategy) and the companies knowledge workers (daily activities).
Great management starts and ends with clear and effective communication, at both the team and individual levels. Regular interaction to define and achieve goals and mitigate conflict is also important to the success of teams and the organization as a whole.
Driven to Succeed
The role of a manager can carry significant responsibility, accountability, and authority. Therefore, important attributes include commitment to team goals, a strong drive to achieve with purpose, and creating a culture of accountability and performance.
Within the three categories there
are seven essential management
behavioral competencies that need
to be measured and developed for
1. Leading Others - Acting in a leadership position to achieve desired results by inspiring trust in others, providing clear direction, and effectively attracting and deploying talent.
2. Developmental Leadership - Actively encouraging others to reach their highest level of effectiveness as individuals and as teams. Seeking out developmental opportunities for self and for others.
4. Communication - Interacting with other through verbal and non-verbal means to present information in an engaging and understandable manner. The use of listening and other attending behaviors to gain a shared understanding of the topic at hand.
5. Interpersonal Effectiveness - Interacting well with others to achieve goals with minimal conflict and confrontation.
8. Results Focus - Taking a dynamic approach to work characterized by initiating decisions and actions. Concentrating on achieving the outcomes of a process or project while adhering to the overall strategy of the organization. Creating a culture of accountability and performance.
6. Decision Making - Making high quality decisions in a timely manner, usually with less data and analysis than might be desired.
7. Dependability - Attributes of ethical behaviors, high personal standards, and sound work ethic all employers should expect of employees.
We're offering a FREE Competency Modeler toolkit, so you can
get started selecting the competencies that are essential to your business. Your model can then become the ‘blueprints’ for hiring, managing, and developing your people.